1. Introduction

Tracerny ("we," "us," "our," or "Company") respects the privacy of our users ("user," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and otherwise process information in connection with our websites, mobile applications, and services (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, name, and account preferences
• Billing Information: Payment method and billing address (processed through Stripe)
• Communication: Messages and inquiries sent to support

2.2 Information from Layer 1 (Free SDK)

Layer 1 operates entirely locally on your device. No prompt data, detection results, or usage information is sent to our servers. Your prompts remain completely private.

2.3 Information from Layer 2 (LLM Sentinel)

When you use Layer 2:

• We receive scan requests and verification results
• We do NOT store your actual prompts or LLM responses
• We log anonymized scan metadata: timestamp, detection results, severity levels
• We use hashed identifiers to prevent personal data collection
• All data is encrypted in transit and at rest

2.4 Automatic Collection

• Device Information: IP address, user agent, operating system
• Usage Data: Pages visited, features used, time spent
• Cookies: Session cookies for authentication and CSRF protection

3. How We Use Your Information

• Providing and improving the Service
• Processing payments and managing subscriptions
• Sending service updates and support notifications
• Preventing fraud and abuse
• Compliance with legal obligations
• Analytics to understand usage patterns (aggregated, non-personal)

4. Data Security

We implement industry-standard security measures:

• End-to-end encryption for Layer 2 requests
• TLS 1.3 for all data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• We never store plaintext prompts

However, no security system is impenetrable. If you believe your information has been compromised, please contact us immediately.

5. Data Retention

• Layer 2 scan logs: Retained for 90 days for security and analytics
• Account data: Retained while account is active, deleted 30 days after deletion request
• Payment records: Retained per payment processor (Stripe) requirements
• Logs: Server logs retained for 14 days for security monitoring

6. Third-Party Services

We use the following third-party services:

• Stripe: Payment processing (see their privacy policy)
• Clerk: Authentication (see their privacy policy)
• Neon: Database hosting (see their privacy policy)

We do not sell or share your personal information with third parties for marketing purposes.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-out: Opt out of marketing communications anytime

To exercise these rights, contact us at privacy@sandrobuilds.com

8. Cookies and Tracking

We use cookies for:

• Essential: Session authentication, CSRF protection
• Analytics: Understanding usage (you can opt-out)
• Preferences: Remembering your settings

You can control cookies through your browser settings. Disabling cookies may impact Service functionality.

9. Children's Privacy

Tracerny is not intended for children under 13. We do not knowingly collect personal information from children. If we discover we have collected information from a child, we will promptly delete it.

10. International Users

If you access Tracerny from outside the United States, your personal information may be transferred to, stored in, and processed in the United States. By using our Service, you consent to this transfer.

GDPR & CCPA: We comply with GDPR and CCPA. For GDPR requests, contact our Data Protection Officer at privacy@sandrobuilds.com

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be announced via email. Your continued use of the Service indicates acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: privacy@sandrobuilds.com
• GitHub: https://github.com/sandrosaric/tracerney-sdk
• Website: https://sandrobuilds.com